We want you to be satisfied with your service from Stocknostics, and we created this information to provide clarity about refunds, autorenewal, and cancellations to help you make an informed choice. Rather than type out our full company name every time, we’ve referred to Stocknostics.com, and its affiliates collectively as “we” or “us” throughout this policy. Our refund policy is also located in our Terms of Service.
Subscriptions.
You can cancel your auto-renewal for your subscription-based service at any time, and you will continue to have access to your subscription or a substantially similar subscription through the end of your subscription term. We do not provide refunds or credits for any partial subscription term.
To cancel your auto-renewal for your subscription-based service, you can click the “Cancel Subscription” button on your member dashboard. You can also cancel your auto-renewal by contacting the Company by email at. We must receive your request to cancel your subscription-based service at least forty-eight (48) hours before the next subscription term to avoid further charges. Before each renewal, we will send a reminder with the term and rate then in effect to the email account associated with your account no later than five (5) business days before your subscription expires. If you do nothing, we will charge the payment method you selected.
Unless you cancel auto-renewal for your subscription, the subscription-based service will be automatically extended for successive renewal period of the same duration as the subscription term originally selected, at the then-current non-promotional rate.
We are unable to grant a refund to any subscriber who has contravened any of our Terms of Service.
If you have any questions regarding this policy or would like further clarification, please feel free to contact us.
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